eMission
Awards
UK Coupons & Vouchers
Reader
Offers
Coming
Soon
| |
The following questions example could prove useful in the design
of a vendor appraisal form:
-
Provide us with some examples of your business corporate
strategy, such as mission/vision statement, critical success factors,
etc. How are you achieving these goals?
-
How long has your business been in existence?
-
What is your current level of turnover and scale of
debts?
-
How many employees does your business employ?
-
Can your business cope with meeting our demand schedules?
-
As a percentage of your annual turnover how much will our
contract represent? (figures of 20%+ of vendor turnover should be avoided as
the vendor will become too dependent on your business)
-
How does your business deal with customer complaints?
-
Does your business have a process for dealing with
customer complaints in terms of looking at complaints and ensuring
corrective and preventative action takes place?
-
How does your business maintain performance?
-
Has your business achieved any quality and environmental
control awards?, if so, please provide proof.
-
Does your business use any continuous improvement
measures?, if so, What are they?, How effective are they?
-
Does your business use any sub-contracting firms?
-
If so, How does your business use these sub-contracting
firms?, How does it analyse and manage the performance of these contractors?
In designing a vendor appraisal form you may wish to give the current and
prospective vendors a scale by which to tick against, using header titles like
these:
- Currently Reviewing.
- Currently Using.
- Can Provide Evidence.
- World Class.
Back to Vendor Appraisal Main Menu
|