Consumer Credit Act 1974
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This Act controls the way any business offers it's customers credit agreements for purchasing goods.

The Act makes the following provisions:

  • In order to offer credit agreements, a business must obtain a credit license from the Office of Fair Trading. By attaining this license your business becomes a licensed credit broker.

  • If your business decides to offer credit, you are obliged to inform the customer, all the details of the agreement.

  • You must ensure you display the interest rates to be charged on any potential agreements.

  • Your customers should be given the exact details of any purchase, in terms of the cash purchase price and how the credit price works out, including any deposit, monthly costs, and what the final cost of credit is.

  • If credit is  given to a customer away from your normal place of trading, then the customer has a cooling off period usually seven days in which they are allowed to cancel the credit agreement. Most companies offer a 14 day period. This clause was inserted to prevent salesmen entering peoples houses and charging excessive amounts in credit agreements. 

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